WebAIM - Web Accessibility In Mind

Screen Reader User Survey #3 Results

翻译

本文的翻译可供选择:

介绍

2010年12月,Webaim对读者用户的偏好进行了调查。我们收到了对本次调查的有效响应(1049英语,101西班牙语,91个法语和4名葡萄牙反应)。这是一个后续调查2009年1月的原始Webaim屏幕阅读器用户调查and follow-up surveys in2009年10月。进行后续调查2012年5月2014年1月2015年7月, 和2017年10月

一些免责声明和通知:

  • 由于舍入,总计可能不等于100%。
  • Total responses (n) for each question may not equal 1245 due to respondents not answering that particular question.
  • 该样本未控制,可能不代表所有屏幕阅读器用户。
  • 使用JMP统计发现软件版本8进行分析数据。
  • 我们希望这种性质的调查我n the future. If you have recommendations or questions you would like asked, please让我们知道

人口统计学

Disability Reported

Pie chart showing reported disability

Do you use a screen reader due to a disability?
Response # of Respondents 占访者的百分比
Yes 1107. 91%
111. 9%

屏幕阅读器熟练程度

Pie Chart of Screen Reader Proficiency

Please rate your screen reader proficiency
Response # of Respondents 占访者的百分比
先进的 644. 52.6%
Intermediate 504. 41.2%
初学者 75 6.1%

那些使用屏幕读者的人因残疾人报告自己与屏幕读者更精通。3%的残疾人认为他们的熟练程度与“初学者”相比,占36%没有残疾的人。

Internet Proficiency

互联网熟练程度饼图

请使用互联网评价您的熟练程度
Response # of Respondents 占访者的百分比
先进的 765. 62.5%
Intermediate 437. 3.5.7%
初学者 22. 1.7%

61% of those who use screen readers due to a disability reported "Advanced" Internet proficiency compared to 86% of those without disabilities.

Primary Screen Reader

Primary Screen Reader

以下哪项是您的主台式/笔记本电脑屏幕阅读器?
Screen Reader # of Respondents 占访者的百分比
727. 59.2%
Window-Eyes 138. 11.2%
VoiceOver 120. 9.8%
NVDA 105. 8.6%
系统访问或系统访问 58 4.7%
ZoomText 40 3.3%
其他 40 3.3%

最值得注意的是大幅用法的显着下降 - 低于66.4%的59.2%据2009年10月报告。All other screen readers saw an increase in usage, with NVDA gaining the greatest ground with a nearly 300% increase in usage in 14 months. There was no marked difference in primary screen reader use between respondents with and without disabilities; however, those without disabilities were more likely to use NVDA (19.8% of respondents) than those with disabilities (7.6%). Those with a screen reader proficiency of "Beginner" were less likely to use JAWS and Window-Eyes and 3 times more likely to use NVDA than those with "Advanced" screen reader proficiency.

屏幕读者常用

屏幕读者常用

Which of the following desktop/laptop screen readers do you commonly use? (select all that apply)
Screen Reader # of Respondents 占访者的百分比
866. 69.6%
Window-Eyes 236. 19.0%
VoiceOver 251. 20.2%
NVDA 433. 3.4.8%
系统访问或系统访问 202. 16.2%
ZoomText 76 6.1%
其他 92 7.4%

颚(75.2% to 69.6%), Window-Eyes (23.5% to 19.0%), and System Access (22.3% to 16.2%) saw decreases in usage since October 2009. VoiceOver (6% in January 2009 to 14.6% in October 2009 to 20.2% in December 2010) and NVDA (8% in January 2009 to 25.6% in October 2009 to 34.8% in December 2010) saw significant increases in usage.

以下图表显示了屏幕阅读器使用随时间的变化。
Chart of screen reader usage showing decreases in JAWS, Window-Eyes, and SA, and increases in VoiceOver and NVDA.

47%的受访者通常使用多个屏幕读者,20%以上使用超过两种,7%使用了三个以上的屏幕读者。

屏幕阅读器更新

屏幕阅读器更新

您的主要屏幕阅读器是否在去年更新?
Response # of Respondents 占访者的百分比
Yes 961. 80%
241. 20%

绝大多数受访者在去年内更新了他们的主要屏幕读者。这略高于75%的人报告在一年内更新2009年1月,但slightly lower than the 83.6% who reported the same in October 2009. It's important to note, however, thatmany users可能仍然使用几年的屏幕阅读器。

浏览器

显示浏览器使用情况的图表

When using your primary screen reader, which browser do you use most often?
Browser # of Respondents 占访者的百分比
Internet Explorer 8. 522. 43.1%
Firefox 3+ 285 23.5%
Internet Explorer 7. 151. 12.5%
苹果浏览器 116. 9.6%
Internet Explorer 6. 63 5.2%
Internet Explorer 9. 54 4.5%
其他s 20. 1.7%

Internet Explorer占受访者之间浏览器共享的65.3%。在出版时,这显着高于一般人群。与2009年10月的调查相比,互联网探险家使用量从70.9%下降,而Firefox(18.8%至23.5%)和野生动物园(8.3%至9.6%)使用增加。没有残疾的人的可能性是使用Firefox(43.7%的53.8%)的可能性是两倍,并且使用Internet Explorer(47.6%)的可能性不那么可能与66.5%相比)。

JavaScript Enabled

饼图显示有启用JavaScript的受访者

启用JavaScript的受访者
JavaScript Enabled 占访者的百分比
Yes 98.4%
1.6%

10.。4% of respondents tothe October 2009 survey表示它们在其Web浏览器中禁用了JavaScript。随着受访者向本调查提交的回答,我们检测到了JavaScript的存在。我们发现,很少有受访者在其Web浏览器中禁用或不可用。在禁用Javascript的19个受访者中,12名使用Firefox(可能是Noscript Add-On Enabled),5使用Lynx使用Linux。

Free/Low-cost Screen Readers

Pie chart showing viability of free/low cost screen readers

Do you see free or low-cost screen readers (such as NVDA or VoiceOver) as currently being viable alternatives to commercial screen readers?
Response # of Respondents 占访者的百分比
Yes 752. 60.4%
184 14.8%
我不知道 309. 24.8%

47.8%于2009年10月回答了这个问题的“是”。自由或低成本筛选人员的看法似乎有所改善。

也许毫不奇怪,54%的钳口用户和47%的窗口眼睛用户相比,占98%的NVDA用户和95%的VoiceOver用户相比回答了“是”。

移动屏幕读者

移动屏幕阅读器使用

Chart showing mobile screen reader usage

Do you use a screen reader on a mobile phone or mobile handheld device?
Response # of Respondents 占访者的百分比
Yes 796. 66.7%
398 33.3%

This represents a 550% increase in mobile screen reader usage in under two years (only 12% reported using a mobile screen reader in January 2009) and a significant increase over the 53% that reported using a mobile screen reader in October 2009. Mobile screen reader use among those without disabilities is also much higher at 32% compared to just 8% in October 2009. Not surprisingly, more proficient screen reader users were more likely to use a mobile screen reader (79% of advanced users compared to only 26% of beginners), though the mobile screen reader usage by beginners was only 3% in October 2009, suggesting a broader adoption across screen reader users.

Mobile Platforms

显示移动平台使用情况的图表

以下哪项是您的主要移动平台?
Mobile Platform # of Respondents 占访者的百分比
诺基亚 400 42.4%
Apple iPhone或iPod Touch 308. 32.6%
安卓 38. 4.0%
Blackberry 10. 1.1%
Palm 3. 。3.%
其他 185 19.6%

22.% of those without disabilities use an Android device compared to only 2% of those with disabilities. Nokia usage was 3 times higher among those with disabilities than among those without disabilities. iPhone usage was largely the same among these populations.

使用移动屏幕读者

常用的移动屏幕读者

您通常使用以下哪种移动屏幕阅读器?(选择所有适用的)
Mobile Platform # of Respondents 占访者的百分比
细微谈话 374. 30.0%
iPhone的VoiceOver 338. 27.1%
移动讲话 203. 16.3%
对Android的说话 31. 2.5%
黑莓的演说者/ oratio 8. 。6%
其他 8.0 6.4%

放大

放大

您是否常用屏幕放大倍数(专用屏幕放大,增加文本大小,页面变焦等)?
Response # of Respondents 占访者的百分比
Yes 146. 12.8%
997 87.2%

Web Accessibility Progress

对无障碍的影响

Chart showing impacts on accessibility

您认为以下哪项对网络可访问性的改进产生了更大的影响?
Response # of Respondents 占访者的百分比
更好(更可访问)网站万博体育官网网址 916. 75.8%
更好的辅助技术 293 24.2%

In October 2009, 68.6% of respondents answered "better web sites" to this question. This change perhaps reflects improvements to assistive technology or possibly the shift to other screen readers such as NVDA or VoiceOver. There was minimal difference between the responses based on disability, proficiency, or screen reader used.

Social Media

显示经常使用的社交媒体的图表

您经常使用以下哪些社交媒体网站或工具?
社交媒体工具 # of Respondents 占访者的百分比
Blogs 531. 42.6%
Facebook 650. 52.2%
linkedin. 200. 16.1%
我的空间 46. 3.7%
Twitter 533. 42.8%
YouTube 671. 51.9%
音乐共享网站 109. 8.8%

Social media usage is largely unchanged since October 2009, with Facebook seeing an increase in usage from 42% to 52.2% of respondents. MySpace saw a decrease from 9% to 3.7%. Respondents without disabilities were somewhat more likely to use all of the social media tools listed.

社交媒体可访问性

显示社交媒体可访问性的图表

一般来说,如何访问社交媒体网站给万博体育官网网址您?
Response # of Respondents 占访者的百分比
非常无障碍万博体育官网网址 101. 9.3%
有点无障碍万博体育官网网址 567. 52.3%
Somewhat Inaccessible 262. 24.1%
非常不可接近万博体育官网网址 8.9 8.。2%
我不知道 66 6.1%

HTML5.

显示关于HTML5的感受的图表

Which of the following best describes your feelings regarding HTML5?
Response # of Respondents 占访者的百分比
HTML5将增加Web可访问性 348. 3.3.7%
HTML5.will not change web accessibility 119. 11.5%
HTML5将减少Web可访问性 55 5.3%
我不知道 511. 49.5%

近一半的受访者不知道他们对HTML5的感受。在那些表达意见的人中,大多数人都有一个关于HTML5的正面前景。没有残疾的受访者更加乐观 - 47%回答,它将增加Web可访问性与残疾人的32%。

aria地标

Chart showing usage of ARIA landmarks

aria(可万博体育官网网址访问的富有互联网应用程序)介绍了名为地标的东西。这些提供对页面区域的快速访问,例如导航,搜索和主要内容。以下哪项最能描述您使用地标?
Response # of Respondents 占访者的百分比
我不知道这个功能存在 342. 3.0.9%
我不使用地标进行导航 287 25.9%
我有时会使用地标进行导航 277. 25.0%
I use landmarks for navigation whenever they are present 161 14.5%
My screen reader does not support landmarks 40 3.6%

2009年10月,对地标的意识增加 - 42%的功能不知道该功能。但是,这些数据继续显示混合使用量。

寻找信息

Pie chart showing methods for finding information on a page

在尝试查找有关冗长的网页的信息时,您最有可能先做以下哪项?
Response # of Respondents 占访者的百分比
浏览页面上的标题 693. 57.2%
使用“查找”功能 261. 21.5%
浏览页面的链接 155. 12.8%
Read through the page 103. 8.5%

自2009年10月以来,使用标题以查找信息的使用从50.8%增加到57.2%,而所有其他方法在此时间段内使用所有其他方法都会降低。这些响应显示出普遍使用标题和下划线our previous findings这表明良好的标题结构是Web可访问性和可用性的非常重要的方面。具有高级屏幕读者熟练程度的人更有可能使用其他方法(64%使用标题)的标题而不是初学者熟练程度(44%使用标题)。

访问键

Chart showing use of access keys

When access keys (keys defined by web site developers to provide page-specific shortcuts) are available on a page, how often do you use them?
Response # of Respondents 占访者的百分比
每当他们提供的时候 198 15.9%
经常 144. 11.6%
Sometimes 328. 26.3%
很少 282 22.。7%
绝不 245. 19.7%
没有反应 48. 3.。9%

27.5% of respondents indicate that they always or often use access keys, a decrease from 38% in the2009年1月survey

Mobile Versions

Chart showing use of mobile site alternatives

If a mobile version of a web site is available, how often do you use it instead of the standard web site?
Response # of Respondents 占访者的百分比
每当他们提供的时候 154. 13.9%
经常 223. 20.1%
Sometimes 340. 30.7%
很少 176 15.9%
绝不 214. 19.3%

Using mobile versions of a site is more common among respondents who are less proficient with their screen reader.

仅限文本或屏幕阅读器版本

Chart showing use of text-only or screen reader versions

If a text-only or screen reader version of a web site is available, how often do you use it?
Response # of Respondents 占访者的百分比
每当他们提供的时候 272. 21.9%
经常 191 15.3%
Sometimes 331. 26.6%
很少 228. 18.3%
绝不 162 13.0%
没有反应 61 4.9%

这些响应在很大程度上与对此的反应没有改变2009年1月survey。只有14%的无残疾人报告使用短信或屏幕阅读器版本通常或随时随地,与残疾人的39%相比,他们提供。这可能表明,残疾人患者在仅限于文本或屏幕阅读器版本中找到了比没有残疾人可能思考或希望的更大的用法。尽管如此,很多用户很少或从未使用此类网站的事实表明这种可访问性的方法不是最佳的。

Heading Structures

显示标题结构偏好的图表

Which of the following page heading structures is easiest for you?
Response # of Respondents 占访者的百分比
One first level heading that contains the site name 136. 12.5%
One first level heading that contains the document title 403. 3.7.1%
Two first level headings, one for the site name and one for the document title 546. 50.3%

These responses are of interest as the use of two

s is generally at odds with most recommendations. Of note is that a single

for the site name is by far the least desired.

Longdesc

Chart showing usefulness of longdesc

longdesc有多有用(一种为复杂图像提供长描述的方法)?
Response # of Respondents 占访者的百分比
很有用 286 26.2%
Somewhat useful 375. 3.4.4%
不是很有用 123. 11.3%
根本没有用 59 5.4%
我不知道 247. 22.。7%

These responses show a strong usefulness of the longdesc attribute, which is currently under debate for omission from HTML5. Also of note is that 22.7% of respondents do not know the usefulness of longdesc, suggesting a need for better education or presentation of this functionality in screen readers.

结论

先前屏幕读者用户调查中确定的结论仍然存在 -没有典型的屏幕阅读器用户。这些结果突出了2年的跨度的显着变化和趋势,我们希望能够推动通知的网络辅助实践。

一些注意事项:

  • 颚is still the primary screen reader, but usage is decreasing as usage of NVDA and VoiceOver significantly increases.
  • 自由或低成本筛选器的感知正在改善。
  • 98.4%of respondents had JavaScript enabled.
  • The outlook for future web accessibility is optimistic.
  • Two-thirds of the respondents use a screen reader on a mobile device, up from only 12% two years ago.
  • 大多数受访者都找到了Longdesc有用。